Skip to content

Contact

FAQs

There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Fulfilment Manager who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post-installation enquiries, and for any finance enquiries, there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains, and you’ll find special offers from our top manufacturers on this page.

Yes, you can collect orders from our warehouse in Dublin. Whatever size it might be from a set of stickers to a container of modules.  

Need it fast? You can collect orders within the hour!

Find out more about the collection process here https://portal.segen.ie/reseller/docs/Customer_Collections_PDF.pdf

Useful links

Exclusive
to Segen

M-RACK – exclusive to Segen.

M-RACK designs and manufactures ground mount and solar carport systems for commercial and utility-scale solar projects. Combining robust engineering with practical expertise and responsive support, its solutions are designed around the requirements of each project and site.

Available exclusively through Segen in the UK, M-RACK gives installers, EPCs and developers access to standard and bespoke mounting solutions backed by specialist project support.

  • Bespoke or standard solutions
    Designed around the requirements of your project.
  • Robust engineering
    Built for strength, reliability and long-term performance.
  • Flexible system design
    Solutions for different sites, layouts and foundations.
  • Responsive project support
    Practical expertise throughout your project.

Ground Mount Systems

Engineered for your site.

M-RACK offers a complete range of ground mount structures for commercial and utility-scale solar projects, with standard and bespoke configurations available to meet different site, structural and installation requirements.

  • Single and twin post systems
  • East-west configurations
  • Multiple foundation options
  • Bespoke configurations

Solar Carports

Turn parking space into solar potential.
M-RACK solar carports transform parking areas into productive renewable energy assets. Standard and bespoke engineered solutions provide flexibility across different layouts, structural requirements and project sizes.

  • Standard and bespoke solutions
  • Modular configurations
  • Commercial and residential applications
  • Designed around site requirements

Built around real-world solar projects.

Every site presents different requirements. M-RACK works with installers, EPCs and developers to understand the project and provide mounting solutions engineered around the site, objectives and installation requirements.

Reasons to choose Segen.

Unrivalled product portfolio

We have an extensive portfolio with industry leading brands. We only work with the best!

Dedicated support team

A dedicated support team across all departments – your Sales Manager, Fulfilment Manager, and Technical contact, all here to help!

Industry standard portal

Immediate access to 24/7 live pricing and stock availability, with access to specialised design tools, industry news and informed promotions.

Next day delivery/collection

Collect your order from our Dublin warehouse the very next day. Or book delivery direct to you!

M-RACK Summit Series
Ground Mounting System

  • Designed for commercial and utility-scale solar projects
  • Portrait and landscape panel configurations
  • Multiple foundations, including piles, ballast and screws
  • Site-specific designs for varied ground conditions
  • Durable coated steel for long-term performance

M-RACK Atlas Series
Solar Carport Mounting System

  • Ideal for residential and light-commercial applications
  • Modular design to suit different parking spaces
  • Lightweight steel structure for efficient installation
  • Minimal groundworks with concrete-anchored foundations
  • Provides vehicle shelter and solar generation

M-RACK Titan Duo
Solar Carport Mounting System

  • Designed for larger commercial car parks
  • Modular structure with expansion capabilities
  • Dual-sided canopy for extensive parking coverage
  • Durable galvanised steel construction
  • Available with 5° or 10° panel tilt angles

M-RACK Titan Mono
Solar Carport Mounting System

  • Designed for commercial parking applications
  • Modular structure with expansion capabilities
  • Single-sided canopy for flexible site layouts
  • Durable galvanised steel construction
  • Available with 5° or 10° panel tilt angle

Contact your Commercial Sales Manager to discuss your project requirements.

Frequently asked questions

M-RACK offers ground mount systems and solar carports, with standard and bespoke options to suit different project requirements.

Yes. M-RACK can provide bespoke configurations to address specific site, design and installation requirements. Discuss your project with Segen to explore the options.

Foundation options vary by system and site requirements and can include ground anchors, concrete foundations and driven piles. Confirm the appropriate specification for your project.

M-RACK mounting solutions are available exclusively through Segen in the UK.

Stock availability varies by product. Check the Segen Portal for the latest product availability and lead times.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Fulfilment Manager who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries, there’s an expert on hand to keep accounts on track.

Warranty terms depend on the product and manufacturer. Check the individual product details or contact Segen for the relevant warranty information.