Skip to content

Contact

FAQs

There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Fulfilment Manager who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post-installation enquiries, and for any finance enquiries, there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains, and you’ll find special offers from our top manufacturers on this page.

Yes, you can collect orders from our warehouse in Dublin. Whatever size it might be from a set of stickers to a container of modules.  

Need it fast? You can collect orders within the hour!

Find out more about the collection process here https://portal.segen.ie/reseller/docs/Customer_Collections_PDF.pdf

Useful links

Dyness PowerBox G3

Nov 6, 2026 | Product


We are thrilled to introduce to you the all-new residential high-performance LiFePO₄ battery from Dyness...

Share by

The Dyness PowerBox G3 is now available to buy from Segen!

 

 

 

 

 

 

 

We are thrilled to introduce to you the all-new residential high-performance LiFePO₄ battery from Dyness – the PowerBox G3. With its space-saving design, built-in safety features & real-time smart monitoring, the PowerBox G3 is designed to be a reliable energy storage solution for modern homes.

Key Features:

  • Space-saving design: An ultra-slim 165mm design with a PC polycarbonate front cover, allowing for both floor- or wall-mounted installations, making this a versatile & space-saving battery for indoor & outdoor environments.
  • Safety features: Additional safety measures include a built-in aerosol fire-extinguishing system, along with IP65 ingress protection and a C5-M anti-corrosion rating.
  • Smart monitoring & management: Real-time system visibility & control via
    the app & web portal with LED display.
  • Expanded capacity: With up to 10.24 kW maximum discharge power, the PowerBox G3 is expandable up to 50 units (512kWh total capacity) with parallel connections for quicker battery-to-battery connections (up to 200A).

Now available on our portal!

Don’t have a Segen account? Apply for one today!