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FAQs

There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Dublin. Whatever size it might be from a set of stickers to a container of modules.  

Need it fast? You can collect orders within the hour!

Find out more about the collection process here https://portal.segen.ie/reseller/docs/Customer_Collections_PDF.pdf

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Products EV Chargers Tesla

Tesla Gen 3 Wall Connector with Matt:e Pen Fault Protection

Part No: TES-WALLCONNECTOR-G3-PACK

Supplier: Tesla

Category: EV Chargers

Get trade prices Contact Us

Tesla Gen 3 Wall Connector with Matt:e SP-EVCP-T

Wall Connector is our most convenient charging solution for Tesla and non-Tesla electric vehicles. The lightweight design allows for versatile, indoor or outdoor mounting that adapts to a range of electrical systems - designed for houses, apartments, hospitality properties and workplaces.

  • Compatible with any Type 2 charge port
  • Schedule, manage and track charging from the Tesla app
  • Wi-Fi connectivity for over-the-air firmware updates
  • Up to 71 km of range per hour
  • Up to 22 kW with three-phase charging grids
  • Power sharing to support multiple Wall Connectors
  • Installation with single or three-phase grids
  • Tesla charge port opening from connector
  • 7.3 m cable length

Warranty

  • Residentail personal use - 48 months 
  • Commercial use - 12 months
Please Note: Matt:e SP-EVCP-T is designed for use in residential settings, with a single-phase PME power supply. It is not suitable for 3 phase supply also additional component may be required. 

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You may also be interested in

Modules

We offer a range of technologies, sizes and efficiencies of modules / solar panel or solar cells, ready for any installation.

Storage

Storage goes hand in hand with solar PV allowing owners to run their homes and businesses on low-cost, sustainable energy, and is also cost-effective in standalone systems.

Inverters

We stock a huge range of Inverters available from a variety of world-leading brands that can be used across new builds to commercial and utility situations.

Mounting

Options to mount your panels on every roof type, including flat-roofs and in-roof solutions for a sleek finish. We also offer an extensive range of ground-mounted solutions.

Heat Pumps

The latest addition to our extensive portfolio, Heat Pumps are complimentary to solar PV and storage solutions, find out how you could offer full decarbonization solutions from our expert team.

EV Chargers

Choose from our chargers that are suitable for residential installations right up to commercial-scale solutions.