FAQs

There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Fulfilment Manager who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post-installation enquiries, and for any finance enquiries, there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains, and you’ll find special offers from our top manufacturers on this page.

Yes, you can collect orders from our warehouse in Dublin. Whatever size it might be from a set of stickers to a container of modules.

Need it fast? You can collect orders within the hour!

Find out more about the collection process here https://portal.segen.ie/reseller/docs/Customer_Collections_PDF.pdf

Products Storage Solis

Solis S6 3PH 50kW Package& Pylon Powercube H2 42.62kWh

Part No: SOL-3PH-50K-PYL-PC-H42.62

Supplier: Solis

Category: Storage - Grid Backup Packages

Get trade prices Contact Us

Pylontech's Powercube H2 is a home energy storage system (HESS) using a modern, modular design combined with easy installation, simple connectors and outdoor compatibility.

RR-PC-13 - Racky Rax 12 Battery +1 BMS Pylontech Power cube Rack

12x PYL-PC-H2-BATT - Pylon PowerCube H2, 3.552kWh, 48V 74Ah for High Voltage series connection(H48074)

1x PYL-PC-SC1000-100-BMS - BMS unit for Powercube 1000V/100A

1x Solis S6 3PH Hybrid 50kW inverter

Please note: You will need to ensure you have a method of connecting Solis power cables with Pylon battery cables. Segen recommend a disconnector or bus bar, we will shortly be adding a solution to this package

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Solis S6 3PH 50kW Package& Pylon Powercube H2 42.62kWh

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