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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Dublin. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.ie/reseller/docs/Customer_Collections_PDF.pdf

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SolarEdge Power Management package <100A grid supply

Part No: SE-PM-WND-1PH-100A

Supplier: SolarEdge

Category: Power Management -

This kit is a full monitoring package for Solaredge domestic systems that allows full recording and display of energy generation and usage. Ensures that the complete system is performing at its maximum potential and enables optimisation of energy consumption.

Subject to the approval of your local DNO this package may be used to limit the power export of the system to a value agreed with the DNO. e.g. a 100kWp PV system with 85kW of inverters could be limited to 75kW of AC export power if that is required by the DNO. During periods of self consumption, e.g. Monday - Friday, sufficient power is likely to be used by the property and so no limitation is applied but during high generation and low self consumption periods the system will automatically trim the maximum export power to a DNO defined limit. With most commercial buidings this 'lost' energy will be a very small percentage of the total annual generation and the benefit of having additional generation capacity most of the time will far outweigh the lost generation during other times.

Note:  This package includes an energy meter and 100A CT for a single inverter system. For a system with multiple inverters depending on inverter type, an additonal RS-485 expansion kit might be required.  This allows multiple inverters to be connected in a communication bus and also to the energy meter.

A 10m length of RS-485 cable is included for connection between the inverter and energy meter, and for connecting the inverters in the bus. Please check if this quantity is sufficient.

Supplied with 1 X 100A current monitoring clamps suitable for installation on properties with up to 100A per phase power supply.

Current clamps should be sized according to incoming grid supply in the property, please check if these are sufficient before buying. Please note other CTs are available.

 

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