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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Fulfilment Manager who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post-installation enquiries, and for any finance enquiries, there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains, and you’ll find special offers from our top manufacturers on this page.

Yes, you can collect orders from our warehouse in Dublin. Whatever size it might be from a set of stickers to a container of modules.  

Need it fast? You can collect orders within the hour!

Find out more about the collection process here https://portal.segen.ie/reseller/docs/Customer_Collections_PDF.pdf

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NSP – SolarEdge Commercial Storage System 50kW with 197

Part No: SE-CSS-OU-O1-11-CA-197-01

Supplier: SolarEdge

Category: Storage - Commercial Storage

Energy Storage Solution for Commercial and Industrial Sites 

The CSS-OD battery cabinet and 50kW inverter are designed for easy installation to reduce time onsite, and include advanced battery safety technology for maximum system protection. Powered by SolarEdge ONE for C&I, the CSS-OD enables optimized energy production for a wide range of sectors and needs.

Easy Installation and Deplyment

  • Pre-assembled and factory-tested cabinet for quick setup
  • Compact cabinet that can be installed indoors or outdoors
  • Customize your AC-Coupled sites with up to 2 batteries per inverter, and scale by up to 1MWh

Optimized Storage Savings

  • Powered by the SolarEdge ONE optimization platform that constantly manages site energy production, storage and consumption
  • Supports multiple optimization modes such as: SelfConsumption, Peak Shaving, and Tariff Optimization
  • Supports microgrid applications

Built-in Safety and Resilience

  • Integrated fire detection and double fire suppression mechanism
  • Built-in safeguards: earth fault, leakage fault, and integrated DC & AC surge protection
  • Reverse polarity protection
  • Dual-string design for higher resiliency
  • Multi-sensor security: flood, door, and heat sensors

Single Trusted Vendor

  • PV and storage system from a single vendor
  • One source for warranty, support, and training
  • 10-year product and performance warranty

Considerations:

  • A single controller is required per site and can operate multiple units.
  • SolarEdge do not suggest installing the unit within 2km of the sea.
  • It is recommended to maintain a consistent ratio of 1:1 or 2:1 of Battery Cabinets to Battery Inverter within the site to ensure optimal performance.
  • Only AC couples with other products SolarEdge systems.

Supplier Links:

SolarEdge have provided the below links as they're documents are subject to change, the most up to date information can be found below.

 

Datasheet

Quick Installation Guide

Warranty