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FAQs

There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Dublin. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.ie/reseller/docs/Customer_Collections_PDF.pdf

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Products Accessories

myenergi eddi 2.1 – Energy Diverter (wifi enabled)

Part No: MYEN-EDDI-16A1P02H

Supplier: myenergi

Category: Accessories -

Get trade prices Contact Us

eddi 2.1

Eco-Smart Energy Diverter

Internet connected & remote controllable, Works with heat pumps (when used with optional Relay & Sensor Board), 3 Year Warranty

eddi Feautures:

  • 3.68kW / 16A max heater load
  • Expansion module option – 2 extra outputs with temperature control
  • Integral bypass switch
  • Graphical back-lit LCD screen for ease of use
  • Fan-less cooling
  • Built-in programmable boost timers
  • VariSineTM PWM technology
  • Supports two heaters (sequentially)
  • Wall mounting bracket for ease of installation
  • Overload and short-circuit protection
  • Ethernet port and built-in WiFi for connecting to the internet
  • Complies with CE and UKCA Requirements
  • Works alongside battery storage systems
  • Energy monitoring on the go via the myenergi app

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Inverters

We stock a huge range of Inverters available from a variety of world-leading brands that can be used across new builds to commercial and utility situations.

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Options to mount your panels on every roof type, including flat-roofs and in-roof solutions for a sleek finish. We also offer an extensive range of ground-mounted solutions.

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The latest addition to our extensive portfolio, Heat Pumps are complimentary to solar PV and storage solutions, find out how you could offer full decarbonization solutions from our expert team.

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