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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Fulfilment Manager who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post-installation enquiries, and for any finance enquiries, there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains, and you’ll find special offers from our top manufacturers on this page.

Yes, you can collect orders from our warehouse in Dublin. Whatever size it might be from a set of stickers to a container of modules.  

Need it fast? You can collect orders within the hour!

Find out more about the collection process here https://portal.segen.ie/reseller/docs/Customer_Collections_PDF.pdf

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Luminous 11kW Neo Elite Inverter with LitCore 11.77kWh Battery and 250A Battery Fuses and Holder

Part No: LUM-NE11kW-11.77kWh

Supplier: Luminous

Category: PV Special Offer - Domestic Package

The Luminous Neo Elite inverter and Litcore Ultra 11.8kWh battery provide a powerful and scalable off-grid energy solution for residential and commercial applications. Designed for areas with unstable grid supply, the system delivers reliable, high-quality power, advanced load management and expandable energy storage.

Inverter:

  • Neo Elite Inverter
  • Produces stable 230V AC output, ideal for areas with poor grid quality
  • Suitable for sensitive loads such as servers and electronic equipment
  • Built-in Wi-Fi for remote monitoring via mobile app
  • Parallel capability of up to 6 units for larger systems
  • High-voltage MPPT for flexible PV array design
  • Dual outputs to separate essential and non-essential loads
  • Intelligent load management allowing non-essential loads to disconnect at a predefined battery state of charge
  • Generator compatible AC input support
  • Powerful 13kW MPPT capable of supplying loads while charging batteries
  • 2-year warranty

Battery:

  • High-performance 11.776kWh lithium battery module
  • Parallel capability of up to 15 units for increased storage capacity
  • Plug-and-play design for quick and easy installation
  • Wall-mount design saves valuable installation time and space
  • Touchscreen display for easy monitoring and configuration
  • 5,000 cycle life for long-term reliability
  • 90% depth of discharge (DoD)
  • 0.8C discharge capability for demanding applications
  • 5-year warranty