Skip to content

Contact

FAQs

There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Dublin. Whatever size it might be from a set of stickers to a container of modules.  

Need it fast? You can collect orders within the hour!

Find out more about the collection process here https://portal.segen.ie/reseller/docs/Customer_Collections_PDF.pdf

Useful links

GivEnergy Commercial Scale Projects

Part No: GIV-COMM-SCALE

Supplier: GivEnergy

Category: Storage

GivEnergy inverters are available in a range of sizes and with a variety of options. For projects of this scale it is recommended to increase battery capacity in increments of 600kWh. These systems are infinitely scalable in both inverter power and battery capacity, making it an extremely flexible choice for commercial installations.

As these projects use bespoke designs for different systems there are a range of optional extras that GivEnergy can provide including EPS/UPS, Power Factor Correction, and grid services such as fast frequency response and demand side response

To start your enquiry and recieve a bespoke quotation please complete this form and return this to your account manager. Once your account manager has your quote they will send this to GivEnergy on your behalf for them to create your bespoke quotation. Quotation Request

Please note: This product is for informational purposes only and is not available for purchase. To start your enquiry, please contact your Account Manager

PCS

Protect your power supply - Built in black start functionality provides backup power to your site.

Hybrid by design - On-grid, off-grid, and energy storage function combined.

Adjust to your needs - Control charge and discharge rates based on pre-defined parameters with our EMS.

Customise your solution - Can be installed internally or in a bespoke container to suit your space.

Battery Racks

Powerful - Each battery rack contains 200kWh of batteries. With a DC cabinet, 3 units are installed together – offering a massive 600Wh of storage.

Flexible - Couple your custom-sized battery rack with a compatibly sized GivEnergy PCS, up to a maximum rating of 0.8c. (I.e., 600kWh - 500KW or 2.4MWH - 2MW.)

Accessible - On install, the battery packs simply slide into place. Then, post-install, accessible power and data connection make for easy maintenance.

Scalable - It's simple to add more capacity in future if your energy needs change. Expandable in 600kWh increments either side of your rack.

 

All GivEnergy Commercial energy storage solutions include standard commissioning in the purchase price. Enhances commissioning is available on request. For information about commissioning please see: Standard & Enhanced Commission

Please see following link for points of considerations which need to be made for; GivEnergy Considerations

 

Open a Segen account today...

Are you a homeowner?

View homeowner info