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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Fulfilment Manager who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post-installation enquiries, and for any finance enquiries, there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains, and you’ll find special offers from our top manufacturers on this page.

Yes, you can collect orders from our warehouse in Dublin. Whatever size it might be from a set of stickers to a container of modules.  

Need it fast? You can collect orders within the hour!

Find out more about the collection process here https://portal.segen.ie/reseller/docs/Customer_Collections_PDF.pdf

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Fox ESS PQ1 Series 10kW Stackable All-In-One with Heating Function

Part No: FE-PQ1-10.0

Supplier: Fox

Category: Storage - Hybrid Inverter

Fox ESS Stackable AIO PQ Series (Single-Phase)

The Fox ESS Stackable AIO PQ Series is a next-generation all-in-one residential energy storage solution, combining a single-phase hybrid inverter with scalable LFP battery storage in a compact, modular design. Designed for flexibility and ease of installation, the system is ideal for homeowners looking to maximise solar self-consumption, enhance energy independence, and benefit from reliable backup power.

Key features include up to 12kW inverter capacity, support for up to 24kW of PV input, and up to four MPPTs with 20A per string, making it compatible with the latest high-power solar modules.

Click here for a video introduction to the PQ1 series by Fox Ess. 

Compatible with 2-6 FE-HV-EQS-5000

Key Benefits

  • All-in-one stackable energy storage system
  • Single-phase hybrid inverter options from 3.7kW to 12kW
  • Scalable LFP battery storage
  • Up to 24kW PV input capacity
  • Up to 4 MPPTs for enhanced design flexibility
  • 200% PV oversizing capability
  • Integrated 63A bypass for full-house backup
  • <4ms automatic backup switchover
  • Parallel operation of up to three systems
  • IP66-rated for indoor or outdoor installation
  • Remote monitoring via FoxCloud app and web portal
  • Ready for AI energy management and VPP applications