Skip to content

Contact

FAQs

There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Dublin. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.ie/reseller/docs/Customer_Collections_PDF.pdf

Useful links

The Future of EV Charging

Mar 5, 2025 | Product


Combining innovative hardware and intelligent software the new Enphase IQ EV charger 2 is a game-changer. Customised for the UK and Ireland, the Enphase IQ EV Charger 2 is here and ready to ship.

Share by

The Future of EV Charging

Combining innovative hardware and intelligent software the new Enphase IQ EV charger 2 is a game-changer.

Customised for the UK and Ireland, the Enphase IQ EV Charger 2 is here and ready to ship.

Wouldn’t it be nice if to have an EV Charger with the future in mind?

Enphase’s IQ EV Charger 2 really is groundbreaking with features like AI-powered optimisation to save and maximise surplus solar energy, 1-minute surplus solar checks for optimal green charging, dynamic load balancing, and bi-directional hardware to allow for vehicle-to-grid (V2G) or vehicle-to-home (V2H) – effectively turning the EV into a battery storage system or backup generator.

Installation takes just 10 minutes and commissioning done in 3, there’s no need for an earth rod as PEN fault protection is included. It’s suitable for indoors or outdoors, working at its full rating from -40°C to 55°C. The extra-long, robust 7.5m cable, allows for greater flexibility.

Enphase is known across the global for their pioneering innovation and reliability of their microinverters and battery storage systems, which come with industry-leading 25 and 15-year warranties respectively. The IQ EV Charger 2 boasts an equally impressive 5-year warranty, highlighting the build quality and giving the same piece of mind we’ve become accustomed to with Enphase.

More features:
🗹 Wired or wireless connectivity
🗹 Built-in certified MID meter for usage tracking and reimbursement
🗹 No additional mounting brackets or prewiring kits required
🗹 Less than three minutes for the app pairing process
🗹 Streamlines your service experience with Enphase Installer Platform for monitoring and troubleshooting all installed chargers
🗹 Intelligently designed service panel minimizes downtime during maintenance
🗹 7.4 kW of charging power delivers up to 40 km/25 miles of range per hour
🗹 Incremental 1 A control and fast response to changes in solar production
🗹 IP55-rated enclosure for indoor or outdoor use
🗹 Monitor, control, and optimise charging with the Enphase App
🗹 Built-in Wi-Fi and Bluetooth for enhanced connectivity
🗹 CE and UKCA certified

Learn more about the IQ EV Charger 2 on the Segen portal product page where you can see specifications and the datasheet.

View, order, and quote the IQ EV Charger on the Segen customer portal 🡆