Skip to content

Contact

FAQs

There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Dublin. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.ie/reseller/docs/Customer_Collections_PDF.pdf

Useful links

Solar & Storage Live London 2025

Mar 27, 2025 | Events


S&SL London opens next week for the second time and we can't wait to see you all there!

Share by

Solar & Storage Live London 2025

S&SL London opens next week for the second time and we can’t wait!

The (second) biggest show in the UK is back and bigger than ever with more than 150 exhibitors – one of which is yours truly – and 10,000 industry leaders, policymakers and innovators are expected to attend.

One of the highlights of the solar social calendar, the free-to-attend, highly anticipated event is set to explore the latest developments in the renewable energy sector and drive the transition to a net-zero future.

For the second year running, we’re bringing with us the Segen team including the tech guys who will endeavour to solve any problems you may have and give expert advice. And as usual we have talented barista’s offering the best coffee of the show (and other hot drinks), accompanied by sweet treats and pastries. And later on, head back to the stand for a beer!

We asked some of our favourite manufacturers to join us on stand for short presentations to share with you their latest advancementsbrand new products, and new developments in the world of solar PV and storage..

Wednesday

11am    FOX – New product launch

12 pm  Tesla – Powerwall features

1pm     JA SOLAR – TBC

2pm    Segen – POSTX

3pm    Segen Academy

Thursday

10:30am   Solis – TBC

11:30am    Segen – POSTX

12:30pm   GivEnergy – Empowering Installers – The next Generation of Smart Energy Solutions

WHERE?

Hall C, floorplan

Solar & Storage Live London 2025, ExCel, London map

WHEN?

Wednesday 2nd April: 9:30 – 18:00

Thursday 3rd April: 9:30 – 16:00 (last entrance 15:30)

TICKET?

Book your tickets here.

Related news...