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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Dublin. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.ie/reseller/docs/Customer_Collections_PDF.pdf

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Silver Medal for JA SOLAR

Apr 2, 2025 | Product


Congratulations are in order for JA SOLAR for achieving the Solar Stewardship Initiative Silver Certification – no mean feat according to Country Manager for the UK and Ireland, Alastair Mounsey.

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Solar Stewardship Initiative Silver Medal for JA SOLAR

Attaining the SSI Silver Certification is a major milestone for JA SOLAR.

JA SOLAR’s Country Manager for the UK and Ireland, Alastair Mounsey, said:

“Years in the making, SSI delivers on its original goal: a clear, objective ESG benchmark supported by a strict (indeed it really is stringent) factory-level audit. A valuable tool for buyers to assess sustainability with confidence.” Said Alastair on being given the accolade.

Two manufacturing bases have earned the award validating the company’s efforts to integrate sustainable practices and supply chain resilience.

The SSI

The Solar Stewardship Initiative (SSI) is an organisation founded by SolarPower Europe and Solar Energy UK. It aims to advance sustainability and traceability across the solar PV supply chain. It has become the industry benchmark. Their work reflects the collective efforts of the industry to drive sustainability in the sector.

“Sustainability is at the core of JA Solar’s operations, and this recognition is a testament to our long-standing commitment,” said Aiqing Yang, Executive President of JA Solar. “As a long-time supporter of SSI, we have been deeply involved in shaping industry-wide sustainability standards. Looking ahead, we will continue to integrate sustainable practices across our global manufacturing network, strengthening supply chain resilience and driving positive change throughout the PV industry.”

Read more about JA SOLAR’s commitment to sustainability with the Low Carbon modules and Integrated Traceable System (ITS)

→ View, quote, and order JA SOLAR Low Carbon ITS modules

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