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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Dublin. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.ie/reseller/docs/Customer_Collections_PDF.pdf

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MP Visits the Segen Academy

Jan 20, 2025 | Business, Events, Training


On Friday the 17th of January, we had a special guest visit our Segen Academy...

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On Friday the 17th of January, we had a special guest visit our Segen Academy!

Last week, we had the pleasure of welcoming Lauren Edwards, Labour MP for Rochester & Strood, alongside representatives from Solar Energy UK and the media, to our Segen Academy training centre.

As Chair of the APPG for Skills, Careers and Employment, Ms Edwards was keen to discover how the Academy will help to address the UK’s shortage of qualified renewable installers and support the Government’s net-zero targets.

Officially opened in November 2024, our Segen Academy is a state-of-the-art training centre offering hands-on and classroom-based accredited courses. With the capacity to train 1,600 installers annually, it is expected to play a crucial role in equipping apprentices and electricians with the necessary skills to enter the renewables sector. While also helping installation companies upskill their existing teams—fostering expertise and driving growth within the industry.

After touring the Academy and Segen’s warehouse, Ms. Edwards shared her thoughts:

The Government is dedicating significant attention and resources towards making sure the UK meets its clean energy targets. However, that will not be impossible without a workforce equipped with the necessary skills.

“As Chair of the APPG for Skills, Careers and Employment, I am committed to fostering green skills development, particularly for those working in sectors such as engineering and construction. When we consider workforce planning for the next 10 to 30 years, it is clear that these workers will need these skills to maintain secure, well-paid employment.

“The Segen Academy is an impressive and innovative facility that I believe is leading the way [in delivering green skills training], and I am proud it is in my constituency. What I’m keen to learn now is how we can expand this model across the entire UK.”

Main image caption (from L to R): James Galloway, Global Product Director, Segen; Chris Fisher, Senior Technical Product Manager, Segen; Aodha O’Carroll, Public Affairs Advisor, Solar Energy UK; Lauren Edwards MP; Liz Cammack, VP Sales, Segen; and Mike Eaton, Warehouse and Logistics Operations Director, UK & Ireland, Segen.

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