FAQs

There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Fulfilment Manager who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post-installation enquiries, and for any finance enquiries, there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains, and you’ll find special offers from our top manufacturers on this page.

Yes, you can collect orders from our warehouse in Dublin. Whatever size it might be from a set of stickers to a container of modules.

Need it fast? You can collect orders within the hour!

Find out more about the collection process here https://portal.segen.ie/reseller/docs/Customer_Collections_PDF.pdf

Products Storage Dyness

Dyness Enercore DH100F-C100 kWh

Part No: DY-DH100F-C100

Supplier: Dyness

Category: Storage - Li-ion Battery Pack

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Dyness DH100F Outdoor Energy Storage System

The Dyness DH100F is an all-in-one commercial and industrial energy storage solution that combines battery storage, solar PV integration, grid connection, and generator support within a single outdoor cabinet. Designed for applications such as commercial buildings, office parks, EV charging infrastructure, and industrial facilities, it provides reliable energy storage and intelligent energy management in a compact footprint.

Key Features

Available with battery capacities up to 100kWh
Supports both on-grid and off-grid operation
Integrated battery, PCS, EMS, and safety systems in a single enclosure
Safe and reliable LiFePO4 battery technology
IP55-rated outdoor cabinet for harsh environments
Advanced fire detection and protection systems
Modular design for simplified installation and maintenance
Suitable for energy arbitrage, backup power, peak shaving, and self-consumption applications

DH100F-C100

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