Skip to content
Portal Login Open An Account
Segen

Contact

+44 (0)3309 000 141

FAQs

There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Fulfilment Manager who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post-installation enquiries, and for any finance enquiries, there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains, and you’ll find special offers from our top manufacturers on this page.

Yes, you can collect orders from our warehouse in Dublin. Whatever size it might be from a set of stickers to a container of modules.  

Need it fast? You can collect orders within the hour!

Find out more about the collection process here https://portal.segen.ie/reseller/docs/Customer_Collections_PDF.pdf

Useful links

Academy

News

Events

Offers

About Us

Contact

Products EV Chargers SigEnergy

Sigenergy Sigenstor EV DC 25kW Fast Charging Licence

Part No: SIG-STOR-EVDC-25-LICENCE

Supplier: Sigenergy

Category: EV Chargers - EV Charger

Get trade prices Contact Us

Sigenergy Sigenstor EV DC Charging Module 25 Licence

The SigenStor EVDC 25kW Fast Charging Licence upgrades a compatible SigenStor EVDC 12 charging module to 25kW licence boost mode. Once activated, the charger’s maximum charging and discharging power increases from 12.5kW to 25kW, with max operating current increasing from 40A to 80A. This licence is compatible with SIG-STOR-EVDC-12-10S2 and requires the EVDC charger to be installed as part of a SigenStor system with a Sigen Energy Controller.

 

This is a digital licence and no physical product will be shipped. Once your order has been processed, you will receive a unique activation code. To activate the licence, open the Sigenergy App, select the relevant installation, navigate to More ? Licence Activation, enter the activation code, and confirm. Once activated, the 25kW EVDC Fast Charging feature will be enabled for your system

You may also be interested in

Modules

We offer a range of technologies, sizes and efficiencies of modules / solar panel or solar cells, ready for any installation.

Storage

Storage goes hand in hand with solar PV allowing owners to run their homes and businesses on low-cost, sustainable energy, and is also cost-effective in standalone systems.

Inverters

We stock a huge range of Inverters available from a variety of world-leading brands that can be used across new builds to commercial and utility situations.

Mounting

Options to mount your panels on every roof type, including flat-roofs and in-roof solutions for a sleek finish. We also offer an extensive range of ground-mounted solutions.

Heat Pumps

The latest addition to our extensive portfolio, Heat Pumps are complimentary to solar PV and storage solutions, find out how you could offer full decarbonization solutions from our expert team.

EV Chargers

Choose from our chargers that are suitable for residential installations right up to commercial-scale solutions.