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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Dublin. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.ie/reseller/docs/Customer_Collections_PDF.pdf

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Is a Smart Data Scheme the way to net-zero?

Jan 17, 2025 | Business


With a closing date of 10th March, the government has released a call for evidence...

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The government calls for evidence to support a Smart Data scheme in the energy sector.

With a closing date of 10th March, the government has released a call for evidence on the potential for developing a Smart Data scheme in the energy sector.

The Smart Data Scheme is intended to “…give customers control over the use of their own data, so they can access useful, innovative and personalised products and services from third party providers that cater to their needs.” – Developing an energy smart data scheme – GOV.UK

The paper is of particular interest to energy sector participants like energy suppliers, network and transmission operators, consumer groups, trade bodies, and industry groups.

Benefits could help consumers to find the best tariff based on actual consumption by Smart Data sharing – with their permission, while energy consumption insights, electric vehicle (EV) charging flexibility, home retrofitting, and carbon reporting are other paybacks.

One area where Smart Data sharing has worked successfully is the banking industry giving customers 24/7 access to their own data, as well as new products and services. It has driven huge innovation and economic growth in the banking sector.

The government believe the digitalised exchange of data will underpin the modern energy system and is crucial to the delivery of a zero-carbon electricity system by 2030. What do you think?

Read more Developing an energy smart data scheme – GOV.UK

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