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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Dublin. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.ie/reseller/docs/Customer_Collections_PDF.pdf

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SolarEdge Home Battery 10kWh 1ph Retrofit package

Part No: SE-BATTERY-10KWH-PACK

Supplier: SolarEdge

Category: Storage -

SolarEdge Energy Bank 10kWh Battery. Optimized for SolarEdge StorEdge with HD-Wave technology inverters. Integrates with the complete SolarEdge residential offering, providing a single point of contact for warranty, support, training, monitoring and simplified logistics.

Please note this package includes the Energy Net Plug-In for the SetApp inverter range, for communication between the inverter and battery, 4 x handles for the carrying and manoevering of the battery and a pair of Staubli MC4 Y connectors in case the systems PV inverter only has 1 pair of DC inputs. These ancillaries may not be required for every installation so please feel free to check and remove any items you do not require.

You may also want to consider IAC-RBAT-FLRSTD-01 if you wish to floor mount this battery. Additionally please note if the installation already has a SolarEdge Modbus meter, the additional meter in this system (part code: SE-WND-3Y400-MB-K2) will not be required. Finally, if this is not your first installation you may already have IAC-RBAT-HANDLE-01 (handles for lifting the battery) in which case these can also be removed from the package.

Please contact us if you have any questions.

Please note installers must be trained and certified in order to install this battery. Installer certification course is available in the Solar Edge Edge Academy.

 

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