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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Fulfilment Manager who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post-installation enquiries, and for any finance enquiries, there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains, and you’ll find special offers from our top manufacturers on this page.

Yes, you can collect orders from our warehouse in Dublin. Whatever size it might be from a set of stickers to a container of modules.  

Need it fast? You can collect orders within the hour!

Find out more about the collection process here https://portal.segen.ie/reseller/docs/Customer_Collections_PDF.pdf

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Sigenergy Sigenstor Energy Controller 12.0 kW Three Phase TP2

Part No: SIG-STOR-EC-12.0-TP2

Supplier: Sigenergy

Category: Storage - Hybrid Inverter

Sigenergy Sigenstor Energy Controller Three Phase - 12.0 kW

The Sigen Hybrid Inverter TP2 is a three-phase hybrid inverter designed for residential and light commercial solar and battery storage systems. It is compatible with the SigenStor Battery Controller and SigenStor BAT series, supporting 1 to 6 battery modules per controller. 

The TP2 range features 2 MPPTs, supports up to 1100V DC input, and offers backup output capability when used as part of a suitable Sigen system. With a slim 99mm wall-mounted design, IP66 protection, natural convection cooling and up to 99.0% efficiency, it provides a reliable and discreet solution for three phase installations. 

Key Features

2 MPPTs with 1 string per MPPT
Up to 99.0% maximum efficiency 
IP66 rated for indoor or outdoor installation 
Quiet 28dB operation 
Slim 477 x 568 x 99mm design 
Built-in Type II DC/AC surge protection 
WLAN, Fast Ethernet, RS485 and Sigen CommMod communication options

Installer Note 

A full SigenStor system is made up of a base, SigenStor battery module(s), SigenStor EC inverter, and CT meter.

Optional components include the SigenStor Gateway, EVDC module, and 4G communication module.
A maximum of 6 modules can be installed per stack. This includes SigenStor batteries and/or EVDC modules, up to a maximum battery capacity of 54kWh.

Compatible SigenStor batteries:
SIG-STOR-BAT-6.0
SIG-STOR-BAT-10.0
Older SIG-STOR-BAT-5.0
Older SIG-STOR-BAT-8.0
Not compatible with:
SigenStack 12kWh batteries from the Stack range
SigenStor NEO batteries from the NEO range

The SigenStor EC has integrated Wi-Fi and LAN connectivity.

For installations requiring a 4G cellular connection, SIG-COM-MOD communication module is required.