FAQs

There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Fulfilment Manager who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post-installation enquiries, and for any finance enquiries, there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains, and you’ll find special offers from our top manufacturers on this page.

Yes, you can collect orders from our warehouse in Dublin. Whatever size it might be from a set of stickers to a container of modules.

Need it fast? You can collect orders within the hour!

Find out more about the collection process here https://portal.segen.ie/reseller/docs/Customer_Collections_PDF.pdf

Products Storage

Atess Master Battery Cabinet BC100T-1C with BPU and display

Part No: AT-M-BATT-CAB-BC100T-1C

Supplier: ATESS

Category: Storage - Battery Cabinet

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Overview

Indoor battery rack with IP20 protection level, inbuild lithium-ion battery and BMS

BR100T/138T/145T

BR45T/50T/60T/75T

High density

LFP high-capacity Li-Ion battery with aluminum shell,over 130wh/kg

Easy installation and maintenance

Local and remote management,standard rack&module design, front maintenance

Safety first

Cell balancing technology

Self-developed 3-level BMS, complex protection, safe and reliable

Active cell balancing and passive cell balancing

Long lifespan

Long cycle life, 6000 cycles *

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FAQs

Are your products available in stock?

Do you offer 24/7 support?

What warranties are included?

Are there any current offers?

Can I collect from your warehouse?

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Atess Master Battery Cabinet BC100T-1C with BPU and display

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